Frequently Asked Questions
Everything you need to know about your latest haul.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-2 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all full-priced items. Products must be in original condition with tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
Do you offer Buy Now, Pay Later options?
Yes! We support Afterpay, Klarna, and Zip Pay, allowing you to shop your favorite looks now and pay in four interest-free installments.
How do I know what size to order?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Model Stats' section for reference.
Can I change or cancel my order after it's placed?
Our team works fast to get your order out, so we can only make changes within 30 minutes of placement. Please contact our support team immediately with your order number for any urgent requests.
Do you ship internationally?
Absolutely! We ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.